What Information Is Collected
We collect information from you when you register on our website, submit a booking request, subscribe to our newsletters or mailing lists, or fill out a form.
While you may visit our website anonymously, when registering, submitting a booking request, subscribing or filling out a form on our website, as appropriate, you may be asked to provide your name, company/business name, email address, mailing address, phone numbers or credit card information.
How Your Information Is Used
We may use the information we collect from you in one of the following ways:
- To personalize your experience – your information helps us to better respond to your individual needs
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions – such as deposit payments for bookings
- To send periodic emails – such as newsletters
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We will only use the email address you provide to send you information and updates pertaining to your requests, queries, bookings or transactions. If you decide to opt-in to our newsletters or mailing lists, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, simply click on the unsubscribe options at the bottom of every email or contact us and we will assist you to unsubscribe.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server for transactions. All supplied credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your financial information (such as credit cards numbers) will not be stored on our servers.
Cookies are small files that a website or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still make bookings over the telephone and complete your transactions via other available offline methods.
Disclosure of Information To Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our businesss or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third parties and their websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these third parties and their linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third parties and their websites.
Updating The Information You Have Provided
All users of our website may review, update, make any changes to or remove any information you have provided through this website at anytime by contacting us at [email protected]
Policy Regarding Minors (Persons Under 18 Years Of Age)
Our website, products and services are intended to be used by people who are at least 18 years old or older. We do not knowingly collect any personally identifiable information from anyone under 18 years of age.
If a parent or guardian becomes aware that his or her child or ward has provided us with personally identifiable information without their consent, he or she may contact us via email at [email protected] or call us at +65 6513 0023 to remove such information from our records. Similarly, if we become aware that a person under the age of 18 years old has provided us with personally identifiable information without the consent of his or her parent or guardian, we will remove such information from our records.